To be treated with courtesy and respect, and in a way that fully recognizes the resident’s dignity and individuality, and to be free from mental and physical abuse.
To be properly sheltered, fed clothed, groomed, and cared for in a manner consistent with their needs and choices.
To be told who is responsible for and who is providing the resident’s direct care.
To be afforded privacy in treatment and in caring for his or her personal needs.
To keep (in their room) and display personal possessions, pictures, and furnishings in keeping with safety requirements and other resident’s rights.
To be informed of their medical condition, treatment and proposed course of treatment.
To give or refuse consent to treatment, including medication, in accordance with the law, and to be informed of the consequences of giving or refusing consent.
To have the opportunity to participate fully in making a decision, and obtaining an independent medical opinion concerning any aspect of their care, including any decision concerning their admission, discharge, or transfer to or from a personal care home.
To have their medical records kept confidential in accordance with the law.
To receive rehabilitation and assistance towards independence consistent with their requirements.
Every resident who is being considered for restraints has the right to be fully informed about the procedures and the consequences of receiving or refusing them.
To communicate in confidence, to receive visitors of their choice, and to consult in private with any person without interference.
Every resident whose death is likely to be imminent has the right to have members of the resident’s family present twenty-four hours per day.
To designate a person to receive information concerning any transfer or emergency hospitalization of the resident and, where a person is so designated, to have that person so informed forthwith.
To exercise the rights of a citizen, and to raise concerns or recommend changes in policies and services on behalf of themselves or others to the residents’ council, personal care home staff, government officials or any other person inside or outside the personal care home, without fear of restraint, interference, coercion, discrimination or reprisal.
To form friendships, to enjoy relationships, and to participate in the residents’ council.
To meet privately with their spouse in a room that assures privacy and where both spouses are residents in the same personal home, they have a right to share a room according to their wishes, if any appropriate room is available.
To pursue social, cultural, religious, and other interests to develop their potential and to be given reasonable provisions by the personal care home to accommodate these pursuits.
To be informed in writing of any law, rule or policy affecting the operation of the personal care home and of the procedures for initiating complaints.
To manage their own financial affairs where the resident is able to do so, and where the resident’s financial affairs are managed by the personal care home, to receive a regular accounting of any transactions undertaken on their behalf, and to be assured that the resident’s property is managed solely on the resident’s behalf.
To live in a safe and clean environment.
To participate in therapeutic recreational programming of their choice that enhances their quality of life.
To be given access to protected areas outside the personal home in order to enjoy outdoor activity, unless the physical setting makes this impossible.
To designate a responsible party to act on his or her behalf in the event that health conditions preclude personal representation.
