Although there has been some pre-planning,
we know that admission to a personal care home can be a difficult time.
We believe residents and their families should be
active participants rather than passive recipients of care. In other words,
we expect that you and/or your family advocates will want to be informed and
involved! Customer satisfaction is our goal, so please feel free to consult
with any of our staff if you have a question or concern.
Qualified professional nurses (registered
and licensed staff) as well as, certified health care assistants are on duty
24 hours a day. They function as a team to provide quality nursing care.
Each unit has a nurse who is responsible
for your medications, treatments and personal care. Based on a plan of
care, the health care assistants provide guidance or help with bathing,
dressing, transfers, walking, eating and all other activities of daily
Assessments regarding health concerns are
provided by our care managers and clinical resource managers. Clinical
resource managers are responsible for the overall supervision on the units
and provide support for the care managers. Any questions or concerns
regarding nursing care can be directed to your care manager on the unit or
the clinical resource manager.
Our philosophy regarding care is a focus on
the resident. We are here to help but not organize your life. We will
encourage your independence whenever possible and applaud your success. As
much as possible, we will adapt our routines to fit your lifestyle. If you
have any questions or concerns, please ask.
There are many services offered at the
home. Your nurse can help you contact the appropriate person for your
special request. Also, make your appointments with your physician through
us. Keep us informed regarding your needs and up date us on any health
problems you have had in the past. You have had a lifetime of events that
are all a part of the package that is you.
Information is important, but so is your
privacy. We will consult you or your designate regarding any medical/care
concerns. We will involve you in any care decisions. We will keep you
informed regarding treatment changes. All employees are bound by and follow
the Personal Health Information Act (PHIA) Provincial Legislation, in order
to protect your privacy.
All family members must be aware that we at MCH only
contact the primary contact for all health information and that the primary
contact person is responsible to get those facts out to the rest of the
It is important for all family/visitors to know that we
have a respectful code of conduct and a non-smoking policy. Absolutely
no smoking in the building or on the grounds.
Contact “Long Term Care
Access Centre” to inquire about the application process for placement,
respite, and/or adult day program.
social services coordinator maintains
MCH waiting list.
Two respite beds are reserved
for individuals living in the community who require short term care -
usually two weeks. (Note: As per the respite agreement, MCH physicians do
not treat respite clients; it is the responsibility of the
client/responsible parties to ensure they have their own physician provide
treatment, etc while respite client is at MCH.)
Choice provides individuals in the community transportation to and
from the facility for day program activities. The program is daily
from Monday thru Friday.
Most rooms are private with
semi private or private washrooms. We have four (4) semi private rooms.
Room assignment depends on
available vacancies, individual care needs and appropriateness of
Choice of rooms is not an option.
Bed, nightstand and dresser
are provided in rooms. Residents are encouraged to personalize their
room; however, we do not permit fridges, or
carpets and pictures on walls are limited at MCH
discretion. No fixed items are to be hung (ie) wall units or shelving
of any kind.
Cablevision and MTS services
are available (fee for service and must be set up by family).
Channels available free of
charge are CBC, CTV, A-Channel, Global, and French.
Physicians are at MCH once weekly (a physician is on call at all times).
Seven Oaks Hospital is our primary
Consultation services of a
psycho geriatrician are available.
Nursing staff consist of HCAs,
LPNs, RNs, RPNs and BNs
A pharmacy team provides
ongoing drug reviews, as well as, resident and staff education.
PHYSIO, OCCUPATIONAL, SPEECH THERAPY, DENTIST
clients as referred by the doctor or nurse.
Rehab assistants carry out
programs as directed by the OT or PT.
The recreation department offers a wide
variety of recreational programming to meet the social, emotional,
intellectual physical and spiritual needs of residents. Individual and
group programs attempt to meet each individual resident’s desire for
involvement. Programs are designed to enhance quality of life, emphasizing
self worth, enjoyment and socialization.
Various denominations provide
church services throughout the week.
social services coordinator provides assistance with admission
to residents and families, as well as, a number of other services throughout
the facility, such as support and adjustment therapy and counselling
If you required additional information or a
tour of our home we would be happy to do so. Please contact our social
services coordinator at 204-336-4125 Monday to Friday form
8:15 am - 4:30 pm
* Hours of operation are 8:00
am to 4:00 pm Monday to Friday (except recognized holidays)
* Assistance is available to help process the administration paper
* Establish a trust account for expenditures not
covered by other
agencies such as ambulance, hearing aid, Blue Cross and other premiums (ie)
* There is a one time $30 administration charge payable at the time
of admission. This charge supplements the cost of the resident’s bracelet,
the resident name plate and the labeling of the residents clothes.
* To supplement the unfunded costs involved in the timely upkeep of
the administration of the resident trust accounts there is a monthly $10.00
fee processed on all trust accounts.
Home of Winnipeg does not have insurance coverage for residents’ personal property and is
not responsible for loss of valuables, including money or damage to personal
belongings. On admission, the resident/designated responsible party is
required to sign a “Waiver of Liability for Valuables and Personal
Belongings” form, which acknowledges the facility is not responsible for
Environmental services’ staff
maintains a clean “home”.
Residents’ laundry is done at
the home. Commercial washers are used.
* Clothing needs to be wash and
wear. No dry cleaning. MCH is not responsible for damaged
* The maintenance department through the
auspices of the board and administration will continually strive to maintain
a safe, comfortable environment for staff and residents and maintain
qualitative and economic improvement in the department and the home.
FOOD AND NUTRITIONAL SERVICES
Dietary staff provide daily
meals and nutritional snacks.
Dietitian on staff completes
initial and annual assessments, and is available on request.
Hairdressing staff provide
hair care (fee for service).
Visiting hours are open;
however, doors are secured from 8:00 pm to 8:00 am.
Families are encouraged to
bring visiting pets on a leash (please complete visiting pet registration).
All pets visiting must be trained and "house broken". It is the
responsibility of owners to clean up any mess left by animals in or out of
* Professional nursing foot
care is available from the foot clinic through Community
Service Program in the home (fee for service).
MCH is home to rabbits, fish,
goats and a host of assorted birds. Special pets also visit for the
summer. Residents are not permitted to bring their pets to live at MCH.
MCH does not accept donations
of birds, pets etc.
Visitors with pets are
responsible to clean up any droppings, etc.
Pets are not permitted in the
pub, store, cafeteria or dining rooms.
The Village Pump (operated by
volunteers) is our “pub” and has courtyard access.
The General Store is our
“tuck shop” and is operated by volunteers. It is open weekday afternoons
and family members are “welcome and encouraged” to volunteer.
courtyard with outdoor stage, gardens, flowers, and
“Miss Sharman’s Farm” (for resident animals)
MCH has a large volunteer
base, which assists in a variety of activities throughout the home.
New volunteers are welcome and greatly appreciated. Call 204-336-4138 for
Wanderguard bracelets are
available if required (cost charged to resident).
A large print resident
library is available on the second floor.
MCH operates on its own water
system (reverse osmosis and softened water).
If you require
additional information or a tour of our home we would be happy to do so.
Please contact the social services coordinator at 204-336-4125
Our in-depth "Resident
and Family Guide" is given to a resident/designated responsible party upon
admission to the home.
Middlechurch Home of Winnipeg Inc is a non-smoking
facility. Residents and visitors are not permitted to smoke anywhere
in the building or on the premises.
MCH is not responsible for lost or stolen clothing.
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